We have all come to completely accept the Internet -- a world without the Internet is almost unthinkable! After all, you can set up your own Internet store for as little as $8.00 per month. But it's also true that many people are still achieving marketing success using direct mail. Some people ask if direct mail is still a viable method. You can answer the question by observing the overwhelming volume of marketing material that arrives to you every day.
I regularly get snail mail from Oreck. They demonstrate the strength of their vacuum cleaner by having it pick up a bowling ball. You might wonder if they could have promoted their product better over the Internet. Well, yes and no. People are becoming more difficult to contact. If you have a specific market you want to aim for, snail mail can be an incredibly effective way. It's not as cost effective as spam, and it's more difficult to accomplish. However, it can yield better results which can be projected and tracked with more accuracy.
You can sell to a large number of people on individual customer basis instead of a mass market basis, which eliminates the low market competitive pressures. Direct marketing is a way to market your products to target customers where they live, unlike the "geographic stores" of a retail system which targets potential customers based on where the best prospects might be. Unlike using a search engine, you know exactly where your mailing is going. The target prospects are located without the use of a middleman, and a true knowledge of customer behavior is found with unmediated transactions. Using promotions, communications, deals and target markets are constantly refined to get the optimum results, which offer you total control over the sales process. Like with the Internet, all sales are paid in advance, so there's no slow credit or slow pay problems. A data driven system that's completely accountable is put into place.
The fundamentals of an effective direct mail campaign are many. The letter itself, aside from the actual envelope, is the most critical portion of the mailing. A reply deadline does wonders to create a sense of urgency to act, even if a hard and fast deadline doesn't really exist the infomercials that urge viewers to "call while supplies last" utilize this same technique. A way to contact you via phone, e-mail, or URL should be included in the letter so the reader can reach you. Testimonials, third-party endorsements, are always more potent than tooting your own horn about how great your product is. Include quotations from satisfied customers to support your claims. Offering a free gift or special deal with purchase is also a great way to get a reader hooked and take action.
Theories about direct mail are as varied as the number of direct mail companies, but all will agree that your mail pieces must flow well and grab and keep the reader's attention. These twelve steps will help you create a successful direct mail piece: